Refund & Cancellation Policy

You can cancel your subscription at any time from your account dashboard. Cancelling stops your plan from renewing at the end of the current billing period — it does not cut short access you've already paid for. You keep full access to your plan's markets and features until the end of the period you've already paid for, and your plan simply won't renew after that.

Because access to signals and performance data is granted immediately upon successful payment, subscription payments are generally non-refundable once processed.

If you were charged in error — for example, a duplicate charge, an incorrect amount, or a payment that didn't result in account access — contact us at partners@fxquantedge.com with your order/payment reference and we'll review it. Approved refunds are processed back to the original payment method within 5–7 business days.

If a payment is deducted but your subscription doesn't show as active within a few minutes, don't retry the payment immediately — email us with your payment reference and we'll confirm the status and activate your plan or issue a refund if the charge didn't go through on our end.

Questions about a charge or cancellation? partners@fxquantedge.com